Warranty

VAROVSKY SRL provides the legal warranty regarding the conformity of products according to the provisions of Government Emergency Ordinance no. 140/2021 on the sale of products and associated warranties, as well as Ordinance no. 21/1992 on consumer protection. The warranty conditions are specified in the warranty certificate accompanying the delivered product. The warranty period begins from the date of purchase of the products by the buyer, as specified on the fiscal receipt, and is valid only upon presentation of the original fiscal receipt.

The buyer is responsible for handling, transporting, unpacking, storing, and preserving the products according to the instructions provided by the manufacturer. The seller is not responsible for defects arising from the buyer's failure to comply with these instructions. Repair or reconditioning of defective products due to such reasons will be borne by the buyer.

The warranty does not apply to products or parts of products that have been subjected to accidents, modifications, abuses, or misuse.

The commercial warranty may vary depending on the purchased product and is detailed in the warranty certificate accompanying the delivered product.

The commercial warranty period granted to legal entities is 6 months. The warranty does not apply to products purchased for professional purposes involving intensive use (such as in restaurants, bars, terraces, pools, gyms, etc.), or for the purpose of resale to the public. In this case, the seller is no longer responsible for any non-conformities with respect to those products.